Payment Policy


At Alex & Olivia Sydney, we offer a range of secure and reliable payment options to make your shopping experience smooth and convenient. Please note that available payment methods may vary depending on your country, region, or selected currency. Customers are responsible for verifying which payment options are available to them at checkout.


Accepted Payment Methods

Depending on your location, we may offer one or more of the following payment methods:

  • Credit Card (Visa, Mastercard)

  • Google Pay

  • Apple Pay
  • Shop Pay

The payment methods displayed at checkout are the only methods available for your specific order.


Payment Security

All payments are processed through a secure SSL-encrypted connection to protect your personal and financial information.

Alex & Olivia Sydney does not store or have access to your payment details. All transactions are handled directly by certified third-party payment providers.


Payment Processing

Orders are only processed once payment has been successfully completed and authorized.
If a payment fails or is declined, the order will not be confirmed or processed.

We reserve the right to cancel or suspend any order if fraudulent activity or unauthorized transactions are suspected.


Refunds

If you are entitled to a refund (for example, after an approved return), the refunded amount will be credited to the original payment method used during checkout.

Refunds are processed within 14 days after the returned item has been received and approved, in accordance with our Return Policy.


Contact Information

If you have any questions regarding payments or this Payment Policy, please contact us at:

Business Name: Alex & Olivia Sydney
Email: info@alexoliviasydney.com